What is your refund policy if we can’t travel?

100% refund when guests cancel 14 days or earlier than the arrival date.

50% refund when guests cancel 7 days or earlier than the arrival date.

0% refund when guests cancel within 6 days of the arrival date or early departure.

100% refund when guests cancel 1 day or earlier than the arrival date during travel restrictions, natural disasters, pandemics, etc.

Are there restrictions in the area due to COVID?

There are no restricted areas and businesses have begun operating in full capacity. We recommend checking the Monroe County FL website for the latest updates.

What are the cleaning standards?

We are following industry-wide cleaning standards by the American Hotel and Lodging Association to ensure cleanliness and safety.

Are we able to bring more than one pet?

You may bring up to two pets (per home) of any size to stay free of charge. Pet leashes are required on property grounds.

Do you have any airport travel recommendations?

There are several transportation service options:

- Greyhound bus transports to and from Miami Airport and Key West Airport (stops at Big Pine Key around 35 minutes walking distance from Little Torch Key).
- Keys Shuttle provides door to door service to and from all nearby airports.
- Lower Keys Shuttle bus runs about every hour to Key West, also goes east towards Marathon. It stops on the corner of Overseas Highway and Barry Avenue in Little Torch Key. Night schedule hours may differ.
- Uber if car service is preferred.

We are arriving earlier than expected, can we check-in earlier than 3 pm?

If you are in the area earlier than 3 pm you can park at the home then walk over to Kiki's Sandbar for some lunch if you like or outdoor activities (dock view, cornhole, fish watching) until check-in time. Or if you have a watercraft you can launch it after 10 am on your check-in date (after prior boat departure) and dock it or explore the seas.

Can we check-out later, 10 am is too early?

Our apologies we cannot offer check-out after 10 am. There is a possibility of potential bookings or changes. If your check-out date is available you may extend your reservation for one night if you like.

Can we bring more than one boat?

The county regulates one boat per home. For an additional boat you may consider nearby Marinas:

- Big Pine Sea Center 305.741.7223

- Cudjoe Gardens Marina 305.745.2352

Or you can reserve two homes and bring two boats.

Will my deep boat make it through during low tide?

The path to dock is clear for all boats up to 50 feet (up to 40 feet for Captain House). A depth finder is recommended on all boats for guidance through coral during all tides. 

Low tide is around six feet at dock’s end (Cozy Cottage/Barry Beach) or at boat basin (Anchor House/Haven House/Captain House) and one foot near the shoreline.

Can we tie the boat at the dock overnight at Cozy Cottage?

You can tie it at the dock or boat basin. Or pull the boat out onto your trailer and park near the home.

Can we tie two boats overnight at Barry Beach & Guesthouse?

There is space for two boats at dock's end. You may also pull the boats out onto your trailer and park near the home.

Where do we dock for Anchor House?

You may tie your boat at the boat basin green sign “Reserved Anchor House Dock”. Or you may park the boat and trailer on land near the home.

Where do we dock for Haven House?

You may tie your boat at the boat basin green sign “Reserved Haven House Dock”. Or you may park the boat and trailer on land near the home.

What are the sleeping arrangements for Cozy Cottage?

Bedroom 1: king bed

Bedroom 2: bunk bed (full over full)

Living room: queen sofa bed

Total: 2 bedrooms and 1 bath.

What are the sleeping arrangements for Barry Beach and Guesthouse?

Barry Beach main house:

Bedroom 1: king bed

Bedroom 2: king bed

Bedroom 3: queen bed

Bedroom 4: two single beds

Total: 4 bedrooms and 3 baths.

Guesthouse:

Bedroom 1: king bed

Bedroom 2: trundle bed (full over full and one single rollout underneath)

Bedroom 3: king bed

Bedroom 4: trundle bed (full over full and one single rollout underneath)

Living rooms: two queen sofa beds

Total: 4 bedrooms and 2 baths.

Entire property: 8 bedrooms and 5 baths.

What are the sleeping arrangements for Anchor House?

Bedroom 1: king bed

Bedroom 2: king bed

Bedroom 3: queen bed

Bedroom 4: trundle bed (full over full and one single rollout underneath)

Living room: queen sofa bed

Total: 4 bedrooms and 2 baths.

What are the sleeping arrangements for Haven House?

Bedroom 1: king bed

Bedroom 2: queen bed

Bedroom 3: trundle bed (full over full and one single rollout underneath)

Living room: queen sofa bed

Total: 3 bedrooms and 1 bath.

What are the sleeping arrangements for Captain House?

Bedroom 1: king bed

Bedroom 2: queen bed

Bedroom 3: trundle bed (full over full and one single rollout underneath)

Living room: queen sofa bed

Total: 3 bedrooms and 2 baths.

What should we bring?

It is recommended to bring:

- Depth finder for boating

- Local fishing license

- Off spray for no-see-ums

- Pet leashes

- Sunglasses

- Sunhat

- Sunscreen

- Water shoes

- Waterproof phone case

What kind of fish can we catch or see at the dock/point?

There are all sorts of sea life near the dock/point and a variety of tropical fish you can see when snorkeling! For fishing there are mangrove snapper, tarpon, sharks, grunts, jacks, pin fish, lobster, stone crab, and blue crabs. From the dock/point you may see some manatees, sea turtles, or bottlenose dolphins swimming around!

We checked out but left an item at the home. How can we get it back?

You may visit cozycovesbeach.com and select Lost and Found at the bottom of the home page. Please note unclaimed items will be donated 14 days after guests' departure date.